SHIPPING & HANDLING
On occasion Keech Peach Fit offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Keech Peach Fit ships to most countries worldwide via USPS for all domestic and international packages.
Shipping & Handling Charges are calculated at USPS rates based on starting and ending shipment destinations.
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
The processing time for limited edition and pre-sale items may take 2-3 weeks. After that, delivery time within the United States is 3-6 days, and 10-15 business days Internationally.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
PAYMENT INFORMATION
We accept MasterCard, Visa and American Express. We do not accept returns, exchanges or refunds. All sales are final.
DAMAGED GOODS
If you receive a faulty item, please get in touch with our Customer Service within 15 days. In the unlikely event of defects in the product’s materials or manufacturing, please contact our customer service team.
We aim to process your return ASAP, but on occasion it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this for you. As soon as we have processed your refund, you will receive an email notification. Please note it can take 3-5 business days for the payment to show in your account, depending on the card issuer.
Please return items in their original packaging to:
KEECH PEACH FULFILLMENT
5700 Wilshire Blvd. Suite #460
Los Angeles, CA 90036
EXCHANGES:
Unfortunately, we are currently unable to process exchanges. You can return your item(s) to us and place a new order to receive the item of your choice. To return an item please follow the steps stated above.
SHIPPING COST AND TIMING
For physical goods U.S. Standard shipping & handling costs $10. Once your order has been dispatched, shipping generally takes 5-7 business days.
International shipping to Australia, New Zealand, UK and Western Europe is now available. International shipping costs will be calculated during checkout.
During holidays and sale periods, you might see shipping delays due to the high volume of orders. We make every effort to get your order to you as quickly as possible.
INTERNATIONAL ORDERS:
1. Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. All duties and taxes need to be paid by you the customer.
2. For return orders, you must contact us. Please note that you are responsible for return shipping fees.
3. The refund will be processed at the same exchange rate that was in effect at the time that you paid for your order. Your refund will NOT include any customs, tariffs, and taxes that you paid on your original order.
4. Please note that you will be charged a new U.S. Customs fee for the product to be returned to the U.S.
5. For any defect merchandise we would be required to show proof prior to any refund issued.
6. Unfortunately, eGift Cards are not available for purchase or redemption on international orders.
